Hey there We're here to guide you through the installation process of your brand new Lucky Lock smart lock. Trust us, it's going to be a breeze!

Lucky Lock Touch D1 User Manual (Brown Package)

Lucky Lock Touch D1 User Manual (White Package)

Setting Up Internet Gate

Top tips for Day to Day use

• Leave the backup key in the car or with someone you trust, so that you always have a plan B.
• We recommend setting up at least 2 fingerprints and 1 passcode for each user.
• After multiple unsuccessful attempts, the system will be locked for 5 minutes, so it’s important to try a different way to unlock if you fail to unlock with one finger a few times.
• Some common reasons why occasionally your fingerprint may not be recognized, and what you can do:
  • The finger is dirty or wet → try unlocking with another finger or passcode
  • When entering the fingerprint, you did not scan different parts of the fingers → delete the fingerprint and enter the fingerprint again. As the system identifies unique fingerprints in the unlocking records, you cannot enter the same fingerprints twice.
• When the battery is running low:
  • You will receive both voice prompts on the lock and notification within the app, remember the replace the batteries in time.
  • When the battery is dead, use a USB to USB-C charging cable to power the lock temporarily. Alternatively, use the backup key to unlock.
• You can send a one-time code easily — check the instructions below for more information.

Installation Video:

https://www.youtube.com/watch?v=a67hozi6fsQ

*** If you are installing the lock behind a screen door, make sure to leave enough room for the screen door handle.

*** There are slight changes for products in white packages (new version), check the user manual Lucky Lock for details.

What's the first step to setting up the lock?

• Don't cover the reset button till you finish the set-up.
• Factory reset: After installation, long press the factory reset button, and wait for 5 seconds to finish the factory reset.